Chiswick Privacy

1. Information Collected by Chiswick

Chiswick collects and processes various types of personal information, including:

2. How We Use Data at Chiswick

Chiswick uses your personal information for the following purposes:

• Chiswick Service (Contract Execution):
  • Processing and managing your vehicle rental bookings and agreements with Chiswick. Verifying your identity and confirming you meet Chiswick's rental requirements. Coordinating vehicle collection and return procedures. Handling payments and administering deposits and charges.
• Chiswick Customer Communication (Legitimate Interest/Contract Performance):
  • Sending Chiswick booking confirmations, updates, and key rental details. Responding to your inquiries and providing customer support for Chiswick. Notifying you of changes to services or policies at Chiswick.
• Chiswick Marketing (Consent/Legitimate Interest):
  • Sending promotional offers, newsletters, and service updates where you have given consent or where Chiswick has a legitimate interest. You can opt out at any time.
• Chiswick Service Development (Legitimate Interest):
  • Analyzing website usage to improve Chiswick’s user experience and site functionality. Conducting research to develop Chiswick’s vehicle fleet and services.
• Legal Compliance (Chiswick Obligation):
  • Meeting legal, regulatory and tax obligations for Chiswick. Detecting fraudulent activity and maintaining the security of our services. Handling disputes and applying Chiswick terms and conditions.

3. Data Sharing

Chiswick may share your personal information with:

• Chiswick Providers: Third-party companies that assist Chiswick in delivering services, such as payment processors, IT support firms, and maintenance contractors. These providers are contractually required to safeguard your data.

Chiswick does not sell your personal information to third parties for marketing purposes.

4. Chiswick Security

Chiswick implements appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure or destruction. These measures include encryption, access controls, secure servers and regular security assessments. Nonetheless, no internet transmission or electronic storage method can be guaranteed completely secure, and absolute protection of data cannot be assured.

5. Chiswick Data Retention

Chiswick retains your personal information only for as long as needed to fulfil the purposes for which it was collected, including meeting legal, accounting or reporting requirements. Retention periods vary according to the type of information and the context in which it is processed.

6. Chiswick Rights

Under UK data protection law, you, as a Chiswick user, have the following rights:

• Right to Access: Request a copy of the personal information Chiswick holds about you.

To exercise these rights, please contact Chiswick using the details below.

7. Cookies and Tracking at Chiswick

Chiswick uses cookies and similar technologies on this site to improve your browsing experience, analyze site traffic, and personalize content. You can manage your cookie preferences through your browser settings.

8. Chiswick Policy Updates

Chiswick may revise this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Revisions will be posted on this page with an updated Last Updated date. We recommend that you review this policy regularly.

9. Contact Chiswick

For questions about this Privacy Policy or our data practices, please contact Chiswick: